概要

Experienced Information Technology Support Specialist with a demonstrated history of working in the information technology and services industry. Skilled in Engineering, Communication, Strategy, English, and Project Management. Strong information technology professional with a Bachelor's degree focused in Computer Science from National College of Business Administration & Economics

工作经历

公司标识
Infrastructure Engineer
Speridian Technologies
Sep 2023 - 代表 | Lahore, Pakistan

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公司标识
IT Support Engineer
Big Bird Group
Jun 2022 - Sep 2023 | Lahore, Pakistan

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公司标识
IT Officer
Stylers International PVT LTD
Nov 2020 - May 2022 | Lahore, Pakistan

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公司标识
IT Assistant
IBS-TEC
Nov 2020 - Oct 2021 | Lahore, Pakistan


Responsibilities:

VoIP and Network Support.
System support and maintenance.
Resolve all IT Related issues.

公司标识
Supervisor Operations
Systems Ltd
Sep 2019 - Oct 2020 | Lahore, Pakistan

Responsibilities 

Team Management
Inbound/outbound Calls Monitering
Direct Reporting to manager
Handling Escalated issue

公司标识
Customer Service Representative
Ovex Technologies Pvt Ltd
Oct 2018 - Sep 2019 | Lahore, Pakistan

Worked as inbound and outbound specialist.

学历

National College of Business Administration & Economics (NCBA&E)
学士, 商学士/理学士, BS(CS)‎
Networking, Web Development, Android App Development
CGPA 2.8/4
2020
ISLAMIA COLLEGE CIVIL LINES
中级/A级, 理学院(工程预科), FSC‎
PHYSICS CHEMISTRY MATH
所占比重 57%
2015
Fayyaz Model School
大学入学/0级, 科学, Matriculation‎
math bio phy chem
所占比重 83%
2014

技能

熟练 Application Configuration
中级 Campus Management
中级 CCNA
中级 CCNP
中级 Certified Support Supervision
中级 Cisco
中级 Cisco Prime
熟练 Cisco Switches
中级 Client Dealing
中级 Computer Networking
熟练 Computer Systems Maintenance
熟练 Cooordination Skills
熟练 Coordination Skills
熟练 Critical Control Points Knowledge
熟练 Customer Oriented
中级 Customer Service
中级 Data Backup Solutions
熟练 Desktop Support
熟练 DHCP
熟练 DNS
中级 Enterprise Network Security
中级 Firewall
中级 Firewalls
中级 Fluent in English
中级 FTP
熟练 Hardware And Software Installation
熟练 Hardware Configuration
熟练 Hardware Installation
熟练 Information Technology Command
熟练 Installation Configuration Printers
熟练 IP CCTV Handling Knowledge
熟练 IT
熟练 IT Hardware Support
中级 IT Help Desk
熟练 IT Installation
熟练 IT Management
熟练 IT Support
中级 Knowledge of Development 
熟练 Knowledge Of IT Navigations
中级 Knowledge Of Sysadmin and Linux
中级 Lead Generation
中级 Linux
熟练 Mail Server
熟练 Management Skills 
中级 MCSE
中级 Microsoft Excel
中级 Mikrotik Router Board
熟练 Multitasking Skills
熟练 Network Administration
熟练 Network Management

语言

熟练 乌尔都语
中级 英语